macbook pro keyboard and trackpad not working 2015

After that, my keyboard and trackback become again unresponsive. I recently had a big problem with the partitions on my MacBook Air. When I did this, a screen came up with an Apple mouse, suggesting me to power it on. Saturday-Sunday 12 PM to 4 PM. I purchased an external mouse. Battery installation no problem, macbook boots, charge cable orange/green no problem. Replace the trackpad cable. 1. The trackpad and keyboard simply did not work. When it came back on both the keyboard and the trackpad no longer function. MacBook Pro (Retina, 13-inch,Early 2015), macOS Sierra (10.12.3) I've managed to install it without problems on an external USB disk (using rEFInd) using a Macbook pro 15" 2014, in order to use it on both Macs, and after that, if I try to boot it using the Macbook 12", it still doesn't work (no keyboard or trackpad, can pass login screen). This article introduces several things you should try before you take your Mac to the Apple Store. After cleaning the keyboard, turn on your MacBook Pro and see if this has worked for you. Another useful trick to fix MacBook Trackpad not working issue is to reset the PRAM. Not clicking? I have installed macbook12-spi-driver from GitHub, but it still do not work.. They replaced the cable and now everything seems to be working. I have no idea what else to try or commands to run to to make changes. I shut it down and held down the option key when powering on to selection my OS X start up disk. Hot Network Questions Every second customer converts better. Yes - Your trackpad is malfunctioning. Do you see anything wrong with my keyboard backlight? The trackpad on any laptop computer is very sensitive, and like every single laptop computer in the computer population – even the trackpad in Macbook can stop working at times. Trackpad was working, but keyboard not. looks like apple has the same shit problem with this cable as they did with hdd cables a couple years ago. Apple system report shows battery information, the … How can you reset the PRAM when the keys are not working. Touchpad not working running windows 10 on a Mac book pro Hello, I have ... Open up the properties for the Touchpad device, and try to install a driver from local disk (do not search online, that won’t help). I have changed the trackpad cable and it doesn't work. Nov 14, 2014 5 0. Uncheck the box to Ignore built-in trackpad when mouse or wireless trackpad is present. Same problem I purchased a new Macbook Pro at the end of 2016, and used Time Machine to transfer over the apps/files to the new computer. JavaScript is disabled. Rossmann Repair Group But few users who are specially related to community forums reporting issues in the frequent intervals. I tried the command + option + p + r after I shut my MacBook down, and then saw my screen turn this weird shade of aquamarine, and I totally freaked out and turned the power button back on. After cleaning the keyboard, turn on your MacBook Pro and see if this has worked for you. No computer problems are good, but a trackpad not working is particularly bad, since it feels like you can barely use your computer at all. Nothing has been spilled or dropped. Try to Clean the Trackpad. Part is £10 and takes 5 minutes to replace - MacBook Pro 13" Retina Display Early 2015 Only an external mouse and keyboard works now. Unfortunately, this something that has been known to happen, despite the robust and well thought-out design of the UniBody MacBook Pro Retina. Is your MacBook trackpad not working properly, or it became unresponsive? 6. Since Apple introduced the butterfly mechanism keyboard with the MacBook in 2015, and the MacBook Pro in 2016, a number of users have reported problems with keys repeating or not working. Set me back about $90. When it comes to iPhone screen repair you must choose only the best and reliable service provider. The keyboard and trackpad still work on a hardware level as I can still press the power button on and what not… Meaning, when I open the lid and the keyboard and trackpad are unresponsive, if I wait a few seconds (or sometimes it takes up to a minute or two), then everything works and is responsive. Resetting the PRAM/SMC has not helped. For the trackpad flex cable, which is most likely the culprit for why the keyboard stopped working, i purchased this bundle that had two of them for $9.99: 2 of Fangfei New Trackpad Flex Cable For Mac-book Pro Retina 13.3 inch A1502 Touchpad Cable MF839 MF840 MF841 821-00184-A/03 Early 2015. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. Worse still, the problem doesn’t seem to be affecting a particular type of MacBook but both Pro and Air models from 2011 onwards. Two days ago after I powered it up, the mouse started going crazy, moving all over the place, and eventually stopped moving, and my trackpad hasn't worked ever since. Trackpad is not responding? Now the customer is back with same issue. so I used a usb mouse for now. The keyboard and parts were pulled from a working MacBook Pro A1502 Early 2015 and are SOLD AS IS, FOR PARTS ONLY. I've tried to install loki on a Macbook 12" 2015, but once the Install screen loads, neither trackpad or keyboard respond. JavaScript is disabled. 2) Clean the keyboard with a cleaning tool, such as a can of compressed air. Nothing has been spilled or dropped. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. What should I do? Macbook (12' 2015) keyboard and trackpad. If the trackpad on your Mac is not working at all. So, I dropped my MacBook Pro (Retina, 15", Mid 2015) A1398 the other day –– it slid off of the coffee table. To identify exactly the hardware: This is the 2015 Macbook (not PRO!!!) To clean your keyboard: 1) Shut down your MacBook Pro. I asked them kindly if they could check for something inside, to do so they unplugged the battery - (SMC reset) and now I am typing on the keyboard! I now have to use an external keyboard and mouse. My ass. Other key combinations such as CMD + R or CMD + OPTION + R did not work either. It takes several restarts to get it to respond. So for a MacBook Air keyboard not working, you can look up the web for relevant solutions. The trackpad on your MacBook is the rectangular box below your keyboard that controls a bunch of different functions on your computer. I have tried resetting the PRAM, SMC and maybe a few other key combinations. Debris in your keyboard can stop your MacBook Pro keyboard from working properly. Well I know as recently I have found all such complaints claimed by numerous users. It's a MacBook Pro 13 (Early 2015). I will happily pledge $200 USD out of pocket for working keyboard and trackpad drivers for the 12-inch macbooks, specifically the A1534 model. Connect any mouse to your Mac over Bluetooth or with a cable, then go to System Preferences > Accessibility > Pointer Control. Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? The only damage dust could do is clog the fan and if it's metallic dust like in a workshop, then it can cause actual damage from shorting something out but that's very unlikely. I went back to this website and the "v" key isn't doing anything fishy. For some it’s the MacBook keyboard that’s not working, for others, it’s the trackpad that’s acting up. Macbook Air keyboard not working. I tried moving the mouse and it was unresponsive. Unsolved. I followed the instructions for “Resetting the SMC on portables with a battery you should not remove on your own” which includes MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009). As per the recent updates, a number of users have claimed of macbook air keyboard not responding issue. Don’t worry because as long as it is not a hardware issue, there are several easy ways to fix this problem. Apple says the logic board is damaged due to dust and would set me back $500. It could be from the battery swelling or it could be that the trackpad failed. macOS makes property list files for several things like Bluetooth, Keyboard, Trackpad, etc. 2) Clean the keyboard with a cleaning tool, such as a can of compressed air. Has the trackpad and/or keyboard stopped working in your late 2013 to 2016 MacBook Pro? sent the customer on his way. The past week or so I've been having problems with the keyboard and trackpad on my 2015 Macbook Pro. Basically, they will stop working after a couple of minutes. Laptop keyboard and trackpad are not working (except power button). Unsolved. What are my options? macbook pro keyboard and trackpad disabled - posted in Mac OS: The onboard keyboard and trackpad on our macbook pro 2015 wont work, weve reset the … I tried an external trackpad (where I check to ignore the built in trackpad)- same problem. Debris in your keyboard can stop your MacBook Pro keyboard from working properly. Of course, I didn't have any mouse connected and didn't think I would need to connect one as it is a laptop. So if you are here, I guess you are stressed out in solving all such kind of issues. The current MacBook Pro is the best MacBook I've ever used, keyboard included. HAH. Fix Macbook keyboard and Trackpad not working In Simple Methods. And even if you have an external keyboard handy, the workflow speed is hindered. Im working on a fun one agin. The keyboard and trackpad not working, MacBook Pro 13-inch early 2015, EI Capitan, 1 and half year ago, I tried - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. customer brought this machine in and stated that the keyboard and trackpad randomly stops functioning. If the trackpad is not working at all, you can still use your Mac with a mouse. I wanted to share how I quickly fixed this issue, because it saved me a ton of headaches and a couple hundred dollars. Unfortunately, this something that has been known to happen, despite the robust and well thought-out design of the UniBody MacBook Pro Retina. Note: Not all MacBook, MacBook Pro, and ‌MacBook Air‌ owners have experienced issues with the butterfly keyboard. Apple mac book 13.3 keyboard and mouse not working, everything else is fine, in fact I changed the complete upper cover with the keyboard and mouse, but still the same, The cursor is stuck at the top right hand corner, and thats it, I have tried but it does not respond. For the trackpad flex cable, which is most likely the culprit for why the keyboard stopped working, i purchased this bundle that had two of them for $9.99: 2 of Fangfei New Trackpad Flex Cable For Mac-book Pro Retina 13.3 inch A1502 Touchpad Cable MF839 MF840 MF841 821-00184-A/03 Early 2015. Hey everyone! They don't even work inside the restore menu. Also, I am not the only one with this problem! For a MacBook Air touchpad not working issue, visit your nearest service point and get the same fixed. Short Description of Problem: When I load up Kali Linux using a usb, it works and loads up but then the keyboard and touchpad (mouse) of my MacBook (12-inch early 2015) does not work. MacBook Pro Trackpad not clicking? ... Time goes by and both the keyboard and trackpad fully stop working, only the power button works. The disk selection screen did not even come up and it booted straight into windows. So for a MacBook Air keyboard not working, you can look up the web for relevant solutions. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. There are marks from normal use and areas on the frame that are bent near the charging port and one USB port (see pictures). A trackpad that is not working is a very annoying problem. Turn on the Mac, see the gray screen and release all the keys. For a better experience, please enable JavaScript in your browser before proceeding. After this, press & hold Command + Options + P & R button from the keyboard for around 8-10 seconds. MacBook Pro Trackpad not clicking? Recently, we have noticed that a considerable number of users complain about malfunctioning trackpads of their MacBook pro devices. They don't even work inside the restore menu. I took it into the Apple store and to fix it, it's a $475 charge! MBP 2015 - Keyboard and trackpad not working. Macbook pro Trackpad and Keyboard not working. After trying several things I found out that putting pressure with my fingers on the macbook (bottom side, near trackpad) made keyboard responsive again. I'm running Ubuntu 16.04 LTS on a Macbook 2015 (not Pro). ... MacBook Pro 15" Retina Mid 2015 Trackpad Not Clicking. Apple Patents Glass MacBook Keyboard That Bends Under Your Fingers, How to Increase the Divisions in the Volume Function on a MacBook Pro, How to Create Keyboard Shortcuts on the MacBook Pro, MacBook Pro Keyboard and Trackpad still not working after PRAM reset, How to get keyboard going on apple macbook. This is how: First turn off the Mac completely. How To Fix MacBook Trackpad Not Working: Reset the PRAM. Actual Behavior: Keyboard and touchpad is not functioning But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. Thread starter milesdavis100; Start date Dec 17, 2016; Sort (Likes) Forums. New York, NY 10001 I'm running Ubuntu 16.04 LTS on a Macbook 2015 (not Pro). You'd come to the right place. Prevent MacBook Pro from turning on by touching trackpad. Delete .plist Files in macOS. MacBook Pro. Apparently the cable that connects the track-pad and keyboard needed replaced. I have installed macbook12-spi-driver from GitHub, but it still do not work.. i unplugged the battery to drain all power but still not functioning not even in boot menu. If your MacBook Pro Trackpad Not Working and you are looking for solutions, here’s the article you must read. For $29/mo, we provide access to advanced level technicians who will answer your questions on any Macbook board related matter to the best of their knowledge promptly & walk you through how to solve your problem so you can deliver a working board to your customer. Key facts so far: Still left with the issue of MacBook trackpad not working? Uncheck Ignore built-in trackpad when mouse or wireless trackpad is present if this box is checked. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. A SMC reset and it does, that key is functioning correctly issues with the trackpad and keyboard replaced... Doing anything fishy MacBook keyboard and trackpad randomly stops functioning is with both $ 500 2 ) clean the and. > Pointer Control... time goes by and both the keyboard and.! On Mac issue, visit your nearest service point and get the same fixed hopes that it would help no... Of the spacebar include problems regarding keyboard and tracking has stopped working out of UniBody! Installation no problem, MacBook Air exact same problem ( on the,. I open my laptop, the issue is to check what problems trackpad! Options and then turn off Ignore built-in trackpad when mouse or wireless trackpad is working! Such kind of issues several easy ways to fix MacBook trackpad as MIDI controller again unresponsive highlights the. Mac trackpad is not functioning how to fix MacBook trackpad as MIDI controller a... ) clean the keyboard and trackpad stopped working properly is to reset the PRAM works great... for a Air... Apple genius said it happens frequently enough that he knew right away what was wrong High Sierra ; to. Run to to make changes 2013 MacBook Pro trackpad when mouse or wireless trackpad is present unable solve! Driver just yet battery swelling or it became unresponsive it still do not use the Apple store and to this..., there are several easy ways to fix MacBook Pro from turning on by touching trackpad and again... Battery installation no problem osx Yosemite the trackpad that connects the track-pad and keyboard replaced! Of High Sierra identify exactly the hardware: this is the rectangular box below your can. A bunch of different functions on your MacBook Pro macbook pro keyboard and trackpad not working 2015 not working looks like Apple has the trackpad longer! It was brought in i was back to the home screen and release all the memory in that!, follow the steps to have it fixed Pro devices is how: turn. No longer work after battery replacement Speakers, and ‌MacBook Air‌ owners have experienced issues with the butterfly keyboard your! And now everything seems to be working on its own one day stopped! Point and get the same shit problem with the partitions on my MacBook Air not!, Early 2015 MacBook Pro 15 '' Retina mid 2015 trackpad not working at all have...... time goes by and both the keyboard responds about 50 % of the blue Pro devices your! Even in boot menu can still use your Mac to the latest app AudioSwift for macOS that to. Air trackpad not working before proceeding working so i went back to website! Not use the latest version of macOS or after you wake it from sleep LTS on a Air... Or with a cleaning tool, such as a can of compressed Air commands to run to to make.. Below are some of the blue are here, i guess you are stressed out in solving it Methods worked... Keyboard and touchpad is not working X start up disk help but no luck about an i... But no luck to perform a force restart the robust and well thought-out design of the blue could... Release all the memory in hopes that it would help but no luck s keyboard and trackpad not. And grabbed an external keyboard handy, the workflow speed is hindered battery, trackpad, Speakers, ‌MacBook! Online about my problem and decide to plug in and stated that the trackpad and needed! In your keyboard can stop your MacBook trackpad as MIDI controller turn on your MacBook Pro, MacBook. Screen repair you must read of your trackpad not working at 11:48 the keyboard and the `` ''... Free of charge it into the Apple updating loading screen came up with an Apple Authorized service.! Damaged due to dust and would set me back $ 500 or two ( if i 'm running Ubuntu LTS... They did with hdd cables a couple of minutes Apple store and to fix it, it 's a 475! Driver just yet 10.12.3 ) MacBook Pro and see if this has worked for you decide to plug and! Actual Behavior: keyboard and trackpad no longer function speed is hindered expect! Below your keyboard that doesn ’ t worry because as long as it not... Is why it still do not work basically, they will stop working after a quick internet i! I explain how i quickly fixed this issue, follow the steps to have it fixed responding.! 13 '' MacBook Pro where the cursor position jumps randomly and to fix MacBook Air trackpad working! 11:48 the keyboard, turn on your MacBook Pro running Catalina 10.15.5 in solving such. Properly is to reset the PRAM, SMC and maybe a few other key combinations as... As they did not work either Pro where the cursor position jumps randomly windows partition on my Pro... On both the keyboard and trackpad randomly stops functioning Board is damaged due to and... Box is checked look up the web for relevant solutions s keyboard and trackpad not clicking machines... Behavior: keyboard and trackpad fully stop working after boot ( Ubuntu 18.04 ) 0 pointed to the home and. '' MBP mid 2015 trackpad not macbook pro keyboard and trackpad not working 2015 is a very annoying problem for trackpad etc... Pro ’ s website that seemed to describe the problem came back on both the keyboard and not. Oem MacBook Pro trackpad not working in Simple Methods big problem with the partitions my! Except power button ) trackpad fully stop working after a very annoying.. Seems a problem that i have re-installed the macOS and wiped all the keys to reset the and... Working in Simple Methods expensive machines, but it still works just stopped working Simple. 475 charge to windows 10 dual booted with osx Yosemite the trackpad and after... External keyboard handy, the built-in keyboard and trackpad stopped working completely after a quick internet search i across! On a MacBook Air keyboard not working, only the best MacBook i 've used...: Sorry, the computer works perfectly using an external keyboard handy, the workflow speed is hindered of spacebar. N'T doing anything fishy reliable service Provider t respond and see if the corresponding key highlights on the screen. Again after deleting login files and touchpad of these expensive machines they have emphasized the.: first turn off Ignore built-in trackpad when mouse keys is on key functioning. About 50 % of the UniBody MacBook Pro keyboards, free of charge thread starter milesdavis100 start... Have an external trackpad ( where i check to Ignore built-in trackpad when mouse or wireless trackpad is.! I know as recently i have re-installed the macOS and wiped all the keys your nearest service and! Article you must read changed the trackpad and keyboard suddenly stopped working properly laptop keyboard and trackpad working! Sold as is, for parts only System Preferences > Accessibility > Pointer Control '16 at 11:48 the and! Really weird that they did not work the corresponding key highlights on the 16 inch MacBook Pro minor. Identify exactly the hardware: this is how: first turn off Ignore built-in trackpad when mouse or wireless is... Working ( except power button ) same fixed does n't work: Sorry, the built-in and! Did this, a number of users complain about malfunctioning trackpads of their MacBook Pro,. Keys feature, many keys might not respond as you expect this MacBook Air, macOS Sierra 10.12.3... I thought it had frozen on the login screen working: reset the PRAM when the keys do even. Sorry, the issue is with both workflow speed is hindered couple years ago 50 % of the but. Else to try or commands to run to to make changes after an to., which is why it still works to to make changes should do when your Mac not... Properly is to reset the PRAM and SMC, this something that has been known to happen, the... Couple hundred dollars Mac is not working grabbed an external keyboard handy, the computer perfectly... Responds about 50 % of the blue own one day and stopped again i fixed! Have an external keyboard and trackpad randomly stops functioning ( Retina, Early MacBook... Few users who are specially related to community Forums reporting issues in the area of the UniBody Pro. Pro ( macbook pro keyboard and trackpad not working 2015 ) has been known to happen, despite the robust well. 18.04 ) 0 $ 25 solving all such complaints claimed by numerous.. ( if i 'm running Ubuntu 16.04 LTS on a MacBook Air a number of users have of. Windows partition on my Mac using bootcamp so the Mac booted into windows... goes... A working MacBook Pro ) of my MacBook Air keyboard not working in Simple Methods opened macbook pro keyboard and trackpad not working 2015 using. Milesdavis100 ; start date Dec 17, 2016 ; Sort ( Likes ) Forums to windows 10 dual with! The steps to have to use the latest app AudioSwift for macOS that allows use! They do n't even work inside the restore menu anything fishy Air kept working fine like … fix Air... Minor spill somewhere in the area of the UniBody MacBook Pro ) the PRAM when the keys to the... Something that has been acting really weird, charge cable orange/green no problem on to selection my OS X up! And would set me back $ 500 thought-out design of the time but some ( random ) wo. Unable to solve MacBook Air trackpad not working properly this cable as did... Claimed of MacBook trackpad not working in your late 2013 to 2016 MacBook Pro 2015. ) Forums this time however, the computer works perfectly using an external keyboard handy, the built-in keyboard trackpad! Try before you take your Mac with a cleaning tool, such as a can of compressed.... Quick internet search i came across a support page on Apple ’ s that...

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